Gartner lists the top ten important technology themes for 2023

 

Gartner lists the top ten important technology themes for 2023.

The top 10 strategic technology trends predicted by Gartner for 2023 center on three themes: optimize, scale, and pioneer.

One of the top 10 technology trends Gartner expects for 2023 is cost reduction through IT optimization, followed by expanding networks to generate business value and growth and altering the direction of the organization itself.

 

How to overcome the most recent difficulties brought on by supply chain problems, the conflict in Eastern Europe and Ukraine, the difficulty in hiring qualified personnel, and the developing financial crisis is becoming more and more unpredictable. To overcome those, some businesses will cut costs, others will continue with existing expansion plans, and some will change the direction of their business strategy completely.

Gartner has identified 10 major strategic technology trends for 2023 that will assist businesses in navigating the present economic and industry problems. These trends are organized around three main themes: optimize, scale, and pioneer.

Vertically scalable industry cloud platforms

Businesses are rapidly using vertical-market clouds, which are provided with industry-specific data sets by a range of vendors for sectors including healthcare, manufacturing, supply-chain, agriculture, and finance, in order to grow their businesses. According to Padraig Byrne, senior director analyst at Gartner, businesses these days are more concerned with gaining business value from cloud technology than they are with worrying about the infrastructure itself.

What we've observed, according to Byrne, is the growth of industry-specific modular components, devoted to certain market segments, which enable organizations to quickly establish competitive offers without having to fully develop the underlying technology.

 

Lessen conflict between complicated infrastructure and development teams

When the cloud environment is prepared, there will be a rush to get items to market, and in order to expand delivery, platform engineering must take priority.

 

However, we have complicated architectural designs, hybrid systems, and a mix of on-premises and cloud-based apps. We also lack certain skills, such as a developer who is unable to create a scalable network, Byrne added.

The issue may be resolved by examining the separation between the infrastructure layer and the development team and working to lessen conflict between the two.

 

Building engineering platforms with reusable components for developers' tools, including integrated development environments (IDE), monitoring tools, and CI/CD, all supplied through a self-service development portal, is one way to do this. These tools would be pre-approved so that developers may utilize them as required without having to get permission to do so.

 

Scale wirelessly anywhere

Based on Gartner's forecast, 60% of businesses would employ five or more wireless technologies by 2025, which will increase usage of office Wi-Fi among other things.

This number is not unreasonable because, according to Byrne, people currently utilize up to three cellular technologies daily.

 

However, wireless networks go beyond specific equipment. For example, a mining company in Western Australia named Albemarle created a private 5G network that enables engineers and scientists to access systems remotely as needed rather of being present on-site.

 

But if you adjust the way you think about it, this really means, in Byrne's opinion, that your network may genuinely add value or distinctiveness to what you do.

Elaboration of digital immune systems

According to Gartner, 76% of teams in charge of digital goods are now also in charge of generating revenue. The ability to earn income is hampered by the difficulty of developing systems that are scalable, safe, and reliable using traditional techniques to software development.

 

This is where the research firm's concept of "digital immunity" comes into play, according to Byrne, as it combines several cutting-edge practices related to the application development lifecycle, such as observability to enhance what organizations can see, site reliability engineering, and chaos engineering to increase the resiliency of applications. In order to improve the testing of these products, it combines analytics and AI, and it also includes end-to-end security for your supply chain. As a result, you will have apps that are more robust and will help to prevent downtime, he continued.

 

According to Gartner, companies should be able to reduce downtime by up to 80% by utilizing some of these technologies, which will boost revenue.

 

Observing processes and using it

Although applied observability is not a novel concept, it does have implications for optimization and is strongly related to digital immunity strategies. In order to create a feedback loop and produce more judgments that are motivated by economic value, Byrne defined it as gathering data from decisions made, obtaining data on the context in which decisions were made, and applying analytics to the context.

 

Management of AI security, risk, and trust

AI TRiSM, or trust, risk, and security management, is what makes AI trustworthy. Only 50% of AI models ever reach production, according to research from Gartner, even in the most established companies. This is brought on by concerns about security and privacy as well as a lack of faith in the data.

 

To expand the use of AI, businesses must first be able to explain the reasoning behind a computer's decision. In conjunction with this, the term "mode lops," which was coined by Gartner, is used to describe the governance and life cycle management of many operationalized AI and decision models, including those based on machine learning, knowledge graphs, rules, and optimization, as well as language and agent-based models. Gartner claims that adopting mode lops allows models to enter production more quickly and with less friction.

 

The use of cutting-edge methods like adversarial AI to create one model and train another is the next step, according to Byrne. "We see this already being utilized in areas like picture production as well as games like chess," he said. Finally, strict data protection and ethical standards are required.

 

According to Byrne, "all of this indicates that these models will have greater trust and that you will probably make it at the development effort into a production environment."

 

Create super apps now

According to Gartner, businesses may build super apps as innovative new methods to engage clients. According to Byrne, super apps combine some of the features of a typical app with those of an app platform and an ecosystem. Super apps are able to build out third-party applications with a shared common data model between the primary app and the third-party software in addition to having their own unique distinguishing characteristics.

Enterprises will have an edge by getting involved early, according to Byrne, who also sees prospects in the financial and healthcare industries, among other verticals.

AI that is adaptable to organizational change

Enterprises can use adaptive AI, which combines real-time feedback and flexible learning algorithms to develop a feel of the company and give reaction to changing surroundings, if issues with trust, production, and generation of individualized analysis have been resolved.

 

It gives businesses the opportunity to generate and access fresh data for testing in various settings and to continuously tailor the algorithmic output for the user, resulting in specialized, tailored services for customers. According to Byrne, "This is adaptable AI, and it has a totally different attitude from standard AI."

Metaverse will integrate several technologies.

Byrne explained that the metaverse is made up of a variety of technologies and is connected to business issues like a lack of confidence in data or how to enhance customer service for individuals who are sceptics of the concept. Avatars and chatbots might be used as a means of enhancing customer service. Using gamification for teaching and augmented reality for buying are two other methods. According to a study by Gartner, 51% of Gen Z expects augmented reality to exist in some form over the next two years.

Sustainability will be aided by technology.

Sustainability and the role IT can play are the final two themes identified by Gartner. Byrne cautions that it's not just about the environment and climate change, but also about the people running the show, the social components of a company, enhancing work culture, improving diversity, equity, and inclusion for employees, and improving training.

 

But when it comes to environmental sustainability, technology has a very significant role to play. This is especially true when it comes to solutions for energy savings in IT services, the use of analytics, and the traceability of renewable energy. Businesses may take these into account, determine what applies to their industry, and then create a strategy.

"And after creating your own roadmap, you come to the conclusion that not all of these technologies need to be made available simultaneously. You can chart your own course through this and create your own organization-centric action plan once you know when they can be provided, Byrne added.